What is included
- Up to 90 minutes of setup / troubleshooting
- Printer and common peripheral assistance
- Basic software and device configuration
- Diagnosis and next-step recommendations
Transparent Chicagoland Service
Computer, Printer & Device Support
Computer setup, printers, device configuration, basic software help, and everyday troubleshooting.
Package price $149.00
Up to 90 minutes
What is not included
- Replacement parts, hardware, software licenses, or subscriptions
- Data recovery or advanced malware remediation
- Additional labor beyond the included session
Public pricing
Transparent options
Labor package unless the option says otherwise. Final scope is approved before work begins.
Up to 90-minute support session
$149
Additional 30 minutes
+$49
Data transfer / advanced remediation
From $99
Equipment and materials: Replacement drives, memory, adapters, software, licenses, parts, and advanced remediation are available and require approval before purchase or expanded work.
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Frequently asked questions
What computer or device problems can I request help with?
Describe the device, symptoms, error messages, and the result you are trying to achieve. Secure Bytes will review the request and confirm whether it fits the support scope before work begins.
Do I need to know exactly what is wrong before requesting service?
No. Provide the symptoms and relevant device information so Secure Bytes can determine the appropriate troubleshooting or support scope.
Are replacement parts or equipment included?
Parts and equipment are not assumed to be included in the labor package. If additional materials or components are required, the scope and price are confirmed before that work proceeds.
How long will computer or device support take?
The duration shown on this page is a planning estimate. Actual time can vary with the problem, device condition, diagnostic findings, access, and approved additional work.
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Tell us what you need.
Share the project details and photos. Secure Bytes will confirm the scope, availability, and price before work begins.